Contact

Do you wish to contact us regarding Suzuki Marine, parts, or accessories in:
United States
Other Countries

Do you wish to contact us regarding:
Suzuki Outboards, parts, or accessories in Hawaii, Puerto Rico, or Guam?
A customer service inquiry?
Locating a Suzuki dealer?
Employment at Suzuki Marine USA, LLC?


TO FIND THE SUZUKI DEALER NEAREST YOU:

Use the Dealer Locator tool to locate your nearest Suzuki Dealer

IF YOU SEE OBSCENE OR OTHERWISE OFFENSIVE MATERIAL ON THIS WEB SITE:
Please call Suzuki Customer Service (813) 687-5900.


IF YOU HAVE A CUSTOMER SERVICE INQUIRY:

1) Use the Dealer Locator tool to locate your nearest Suzuki Dealer
or
2) Should you have a situation that you believe requires Suzuki's immediate assistance you may call Customer Service at (813) 687-5900. Customer service representatives are available from 8:30AM to 5:30PM Eastern Daylight Time.
or
3) Put your inquiry in a letter, including copies of all relevant documents (service records, etc.). Include the 17-digit vehicle identification number (VIN), your full name, mailing address, and day/evening phone numbers.
Send via U.S. mail to:

Suzuki Marine USA - Customer Service
P.O. BOX 262529
Tampa, FL  33635

Customer service inquiries for Suzuki Motor Vehicles usually involve documents which cannot be handled effectively via e-mail. Therefore, inquires which cannot be answered by your local dealer, should be submitted via U.S. mail.

Please be advised that most customer service inquires can be handled by your local Suzuki dealer, who is familiar with your area and your machine.

We have found that speaking with a trained customer service representative eliminates misunderstandings which are commonly encountered with e-mail communication. We also know that situations can be resolved quickly when all the relevant facts, events and details are discussed in a thorough manner.

It is essential to have your facts organized and available before calling us. This will speed the resolution process. Relevant information would include the following: model, vehicle identification number (VIN), mileage, date of purchase, selling and servicing dealer, current location of the motor, names of dealer staff you have approached already plus a summary of your needs and expectations. Because most customer service inquiries require documentation, E-mail will only delay a timely response to your request.

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IF YOU LIVE IN THE STATE OF HAWAII--OR GUAM, PUERTO RICO, OR OTHER NATIONS UNDER THE U.S. SECURITY UMBRELLA:
These areas are served by their own, completely independent distributors. Suzuki Marine USA, LLC distributes Suzuki products only in the continental United States and Alaska. We have no direct involvement in the manufacturing or distribution activities in any other area. Contact your local Suzuki distributor/dealer for information about the models, programs, and promotions which they offer to customers in your area.

Hawaii Montgomery Motors, LTD
818 Iwilei Rd.
Honolulu, HI 96817

Suzuki Del Caribe
PO Box 29718
San Juan, Puerto Rico, 00929
(787) 622-0600

Guam Micronesia Motors Inc.
1024 South Marine Hi-Tech Blvd.
Tamnuning, Guam 96931
Phone 011-671-649-1907

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IF YOU ARE INTERESTED IN EMPLOYMENT AT SUZUKI MARINE USA, LLC:
Please submit a letter with resume to:
Suzuki Marine USA -  Personnel Dept.
P.O. BOX 262529
Tampa, FL  33635

 

IF YOU LIVE OUTSIDE THE UNITED STATES:
Suzuki Marine USA, LLC is a distribution company for the U.S. market only, handling products which are manufactured by Suzuki Japan. We have no direct involvement in the manufacturing or distribution activities in any other country, including Canada. This site is maintained for customers in the U.S., and so contains only information on the U.S. models, programs, and promotions which are under our control.

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