CONTACT FAQs
IF YOU HAVE A CUSTOMER SERVICE INQUIRY
Please be advised that most customer service inquires can be handled by your local Suzuki dealer, who is familiar with your area and your Suzuki outboard motor.
- Use the Dealer Locator tool to locate your nearest authorized Suzuki dealer.
- Or, should you have a situation that you believe requires our immediate assistance, you may call Customer Service at (813) 687-5900 or email us at MarineCR@suz.com. Customer service representatives are available from 8:30 a.m. to 5:30 p.m. Eastern Time.
- Or, you may put your inquiry in a letter, including copies of all relevant documents and information including service records, the engine number, your full name, mailing address, and contact telephone number. Letters may be sent to:
Suzuki Marine USA
Attn: Customer Service
P.O. BOX 262529
Tampa, FL 33635
IF YOU LIVE IN THE STATE OF HAWAII, THE TERRITORY OF PUERTO RICO, OR OTHER TERRITORIES UNDER THE U.S. SECURITY UMBRELLA
These areas are served by their own, completely independent distributors. Suzuki Marine USA is a wholesale distributor of Suzuki brand outboard motors as well as related parts and accessories for the contiguous United States and Alaska only. We have no direct involvement in the manufacturing of Suzuki products or distribution activities in any other territory.
Contact your local Suzuki distributor or dealer for information about the models, programs, and promotions which they offer to customers in your area.
Hawaii Montgomery Motors, LTD
818 Iwilei Rd.
Honolulu, HI 96817
Suzuki Del Caribe
PO Box 29718
San Juan, Puerto Rico, 00929
Phone: (787) 622-0600
IF YOU ARE INTERESTED IN BECOMING AN AUTHORIZED DEALER FOR SUZUKI MARINE USA
Please download our Marine Dealer Interest Form and return it to the email address becomeadealer@suz.com.
IF YOU ARE INTERESTED IN EMPLOYMENT AT SUZUKI MARINE USA
Please see our Careers page.
IF YOU LIVE OUTSIDE THE UNITED STATES
Suzuki Marine USA is a wholesale distributor of Suzuki brand outboard motors as well as related parts and accessories for the contiguous United States and Alaska only. We have no direct involvement in the manufacturing of Suzuki products or distribution activities in any other territory. (Suzuki Motor Corporation, a Japanese company, is the manufacturer of Suzuki outboard marine engines.) This site is maintained for customers in the contiguous United States and Alaska only. It contains only information on the models, programs, and promotions which are under our control.
